Terms and Conditions for Morrisons Saddlery

 

Effective Date: 1st January 2025

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Welcome to Morrisons Saddlery ("we", "our", "us"). By accessing and using our website ("Site"), you agree to be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our Site or making any purchases. If you do not agree to these Terms, you should not use our Site.

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1. General Information

1.1 These Terms apply to all products and services offered through the Morrisons Saddlery website, including but not limited to equestrian gear, apparel, and accessories.

1.2 We reserve the right to change, modify, or update these Terms at any time, and such changes will be effective immediately upon posting on the Site.

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2. Products and Availability

2.1 All products displayed on the Site are subject to availability. We do our best to ensure that product descriptions, images, and prices are accurate, but errors may occur.

2.2 We reserve the right to modify, discontinue, or substitute any products without notice.

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3. Ordering and Payments

3.1 By placing an order on our Site, you are offering to purchase a product on and subject to these Terms. All orders are subject to availability and acceptance by us.

3.2 Once your order has been confirmed, you will receive an order confirmation email with your order details. This does not constitute acceptance of your order.

3.3 We accept payment via the payment methods listed on the Site. All payments must be made in New Zealand dollars (NZD).

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4. Pricing and Taxes

4.1 Prices listed on the Site are in New Zealand dollars and include GST (Goods and Services Tax), unless stated otherwise.

4.2 We reserve the right to adjust the prices of any product at any time without prior notice.

4.3 Any additional shipping or delivery costs will be specified at the time of checkout.

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5. Shipping and Delivery

5.1 We offer shipping within New Zealand and internationally. Shipping costs will be calculated at checkout.

5.2 Delivery times are estimates only, and we are not responsible for delays caused by third-party carriers or customs.

5.3 Risk of loss or damage to the products passes to you once the products are delivered to the delivery address you provided.

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6. Returns and Refunds

6.1 If you are not completely satisfied with your purchase, you may return the product within [14] days from the date of delivery for a full refund or exchange, provided the product is unused, in its original condition, and packaging.

6.2 To return an item, please contact our customer service team at [insert email] for return instructions.

6.3 Shipping costs for returns are the responsibility of the customer unless the product is faulty or incorrectly delivered.

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7. Faulty or Damaged Products

7.1 If a product is faulty or damaged upon receipt, please contact us immediately with details and photos of the issue.

7.2 We will either repair, replace, or refund the faulty product in accordance with New Zealand Consumer Guarantees Act 1993.

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8. Customer Accounts

8.1 You may be required to create an account to complete purchases on our Site. You agree to provide accurate, current, and complete information when creating your account.

8.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

8.3 We reserve the right to suspend or terminate your account if we suspect fraudulent activity or violation of these Terms.

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9. Privacy and Data Protection

9.1 We are committed to protecting your privacy. Your personal information will be used only for processing orders, delivering products, and improving your shopping experience in accordance with our Privacy Policy.

9.2 By using our Site, you consent to our collection and use of your personal data as described in our Privacy Policy.

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10. Intellectual Property

10.1 All content on our Site, including text, images, logos, and product designs, is owned by Morrisons Saddlery or licensed to us, and is protected by intellectual property laws.

10.2 You may not use, reproduce, or distribute any content from our Site without prior written consent from us.

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11. Limitation of Liability

11.1 To the maximum extent permitted by law, Morrisons Saddlery will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site, products, or services.

11.2 Our total liability for any claim relating to the purchase of products will be limited to the purchase price of the product that gave rise to the claim.

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12. Governing Law

12.1 These Terms are governed by the laws of New Zealand. Any dispute arising from the use of our Site or these Terms will be subject to the exclusive jurisdiction of the courts of New Zealand.

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13. Contact Us

If you have any questions about these Terms or need assistance with an order, please contact our customer service team at:

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Morrisons Saddlery
32 Racecourse Road, Ashburton, 7700
Morrisonssaddlery@xtra.co.nz
03 308 3422

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By using our Site, you agree to these Terms and Conditions. Thank you for shopping with Morrisons Saddlery.